For the purposes of this document “our”, “us”, “we”, etc. refers to Donegal Pens.
We are committed to preserving the privacy of all visitors to our website. This privacy statement relates to our practices in connection with our website and is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our services. We fully respects your right to privacy. We will not collect personal information/personal data about you when you visit our website unless you choose to provide that information.
By using this site, you consent to the collection and use of your information under the terms of this privacy statement which is in accordance with the Data Protection Acts 1988 to 2018, the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 and the EU General Data Protection Regulation (GDPR). Please read the following privacy statement to understand how we use and protect the information that you choose to provide to us.
1. Definitions
Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual (“Personally Identifying Information”) or that can be connected to you indirectly by linking it to Personally Identifying Information. We also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. We may share anonymous data, aggregated or not, with third parties.
2. What Data Do We Collect
A) This website does not collect the names, addresses, phone numbers, email addresses or any other personal data of visitors who do not make a purchase or set up an account.
B) This website does collect and store the names, addresses, phone numbers and email addresses of visitors who do make a purchase or set up an account.
C) This website does not collect and store the details of credit/debit cards used to make a purchase.
D) This website does collect the IP address and other browsing habits of all visitors through the use of Google Analytics. This data is not stored by this website.
E) The information you send to us through our contact form includes your name, email address, subject and message. This information is received by us via a standard email. None of the information is stored on this website or shared with any third parties.
F) We create multiple backups of our website. These backups contain all website content and user data. Backups are kept for a maximum of 30 days.
3. How We Use This Data
The data collected by this website is used to complete purchases and to keep a record of all purchases made on our website. Email addresses are used to send you emails about promotions, changes to our website, etc. through our email marketing partner Send In Blue. Only your email address will be shared with Send In Blue when you make a purchase or create an account on our website and is stored according to the terms of their privacy policy which you can read here.
4. How Long We Keep This Data
We keep the data we collect indefinitely for the purposes record keeping and email marketing.
5. Access And Removal Of Your Data
If you would like a copy of the information we have stored about you, please use our contact form to send us a data access request. All requests are handled with the highest priority.
You can also request a removal of your personal data using the same method.
– All data removal requests are processed within 30 days.
– Data is not removed from backups of our website. Instead, backups are deleted after a maximum of 30 days and your personal information is deleted at this point.
– Removal of your personal data from our database does not remove your email address from out mailing list. To remove your email address from our mailing list, use the Unsubscribe link at the bottom of emails you receive from us.
– Details of purchases are kept for our records and are not removed from our database. However, when your personal data is removed from our database your purchases can no longer be linked to you.
– After your personal data has been removed you will no longer be able to log in to our website.
6. Log Files
Our website automatically gathers some anonymous information about all visitors, including IP addresses, browser type, language and the times & dates of webpage visits. The data collected does not include information that can identify you as an individual and is used only for statistical analysis, to understand user behaviour and to administer the site.
7. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors’ use of the website will generally be transmitted to and stored by Google on their servers and is subject to Google’s terms and privacy policies.
Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website.
Furthermore, users can prevent the collection of data about their use of the website (including their IP address) generated by the cookie, and the processing of data by Google, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
8. Social Media
If you share our content through social media, for example by liking us on Facebook, those social networks will record that you have done so and may set a cookie for this purpose.
We may at times embed social widgets to allow you to see number of likes/shares/recommends and to like/share/recommend our webpages. These widgets may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook, Instagram, Pinterest, etc. account with whatever action you take within the widget (such as liking/sharing/recommending our webpage), if you are logged into your Facebook, Instagram, Pinterest, etc. account. For more information about how this data may be used, please see the privacy policy of various social media platforms.
Here are links to the privacy policies of some social media platforms:
https://twitter.com/en/privacy
https://www.facebook.com/about/privacy/update
https://help.instagram.com/519522125107875
https://policy.pinterest.com/en/privacy-policy
9. Security
The internet is not a secure medium. However we take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We have put in place various security procedures. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. Our website has been built using best practices to protect against malicious activity. Our website is scanned daily for viruses, malware, attacks and other malicious activity. We use secure server software (SSL) to encrypt financial information you input before it is sent to our payment processer, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
10. Changes
We may make changes to this privacy policy from time to time. If we change our privacy policy we will post the changes on this page. If the change in our privacy policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use. Continued use of the service will signify that you agree to any such changes
11. Your Acceptance Of This Privacy Policy
If you do not agree to this privacy policy, please do not use our site.
By using our site, you consent to the collection and use of information by us. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
Last update: 16th July 2018